What temperature should be in the apartment according to the law?
There are often complaints: “It's cold at home! Why do we have to pay for barely warm batteries? What should be the temperature in the apartment in the winter? Let's look at these issues and find out in which cases it is legal to file a complaint with the housing office, and in which cases it is not.
For every little thing in Russia there are special regulatory documents. Not paid attention to our legislators and the climate inside the dwellings. They clearly established what the temperature should be in the apartment of the average resident of the country. The law says that the period when the premises begin to be heated centrally comes when the outside temperature is at plus eight outside for five days. Similarly, the heating season ends. Again, short frosts in the off-season ZhEKi do not oblige to anything.
What temperature should be in the apartment
But what if the heating season has begun, and the house is still cold? Residents can write a statement to the housing office. However, the concepts of "cold" and "hot" - very subjective.In order not to be unfounded in your complaint, you need to measure the temperature with a thermometer and give clear numbers of indicators. So, the law meticulously establishes the minimum standards for different rooms: in a living corner room should be +20, in the kitchen - +18, and in the bathroom, where we have to undress naked - and that's all +25.At a height of one and a half meters from the floor, and a meter from the outer wall, install a thermometer and fix its data. In housing and communal services they know what temperature should be in the apartment. They also know that for every hour of deviations from these parameters, the size of your heating charge should be reduced by 0.15 percent. And now take a calculator and calculate: how much you should pay for barely warm batteries.
What temperature should be in batteries
On this issue there are also clearly defined standards. Year-round hot water should be supplied to the taps: not lower than + 50 and not higher (to avoid burns) + 70 degrees. During the heating season, this water should fill the battery. How to check whether hot water is supplied in your house as required by the standards? Open the faucet, substitute the glass with a thermometer.A deviation of 4 degrees is allowed, but only upwards.
Perhaps the housing office is not guilty of anything, and your batteries are simply "overdone". The tenant in this case writes a statement to the deux.The master must come and fix the damage within a week (depending on the complexity of the repair). After verification, the DES engineer draws up an act, one copy of which remains in the hands of the tenant and can serve as a basis for recalculating the rent for this period.
Recalculation of the payment for heating
If you suffer from a systematic deviation of indicators from accepted standards (and they are determined by special Rules, where it is written in great detail how services are provided for which utility payments are taken), you can start a lawsuit. As a result, utilities will either eliminate heating problems or you will pay less for it. Even in the event of an accident or other emergency, it is clear how long people can remain without hot water. According to Section VIII of the above Rules, tenants must report in writing to the service dealing with accidents (housing and communal services, housing and communal services, etc.) about all malfunctions, including inadequate indoor climate.The commission comes with a check and draws up an act, which indicates what the temperature should be in the apartment, and what it really is. This document is signed by the complainant himself.If the commission did not appear, a similar act can be drawn up by a tenant who took neighbors as witnesses. The recalculation of the fee is set for the entire “ice age” - until the breakdown is resolved and your home becomes warm again.